Our company name is Obsolete Cutter Parts. Obsolete Cutter Parts is a division of Resource Graphics, LLC.
Our website address is: https://obsoletecutterparts.com
Thank you for visiting and shopping at Obsolete Cutter Parts. Following are the terms and conditions that constitute our Shipping Policy.
We use UPS, USPS, and FedEx depending on the item purchased, which warehouse the items are located in, the quantity ordered, and where you are located.
When you order a product that is currently housed in a US warehouse, you can expect it within 4 business days. Most orders arrive within 2-3 business days.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
obsoletecutterparts.com ships to physical addresses within the United States of America.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
obsoletecutterparts.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
obsoletecutterparts.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S. without speaking to you first. Some of our vendors are willing to ship items outside the U.S. Please email firstname.lastname@example.org with your potential order and your address so we can determine if we can ship the items you want or not, and if we can, we will also provide you with your shipping quote.
We’ve provided the answers to the most common questions we receive regarding our parts and over-the-phone technical support in our FAQ. If you don’t find the answer you were looking for, feel free to reach out to us. Our contact information is below.
Obsolete Cutter Parts
2230 Gilbert Ave
Cincinnati, OH 45206